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Medical Assistant - Out-Patient Avenue North
PRIMARY FUNCTION: Responsible for assisting the Medical Group to meet quality, performance, patient satisfaction, and retention goals through patient outreach, appointment scheduling, and medical record review and abstraction to close gaps in care. The Patient Care Connector is responsible for reviewing the EMR for evidence of care and services rendered and making outreach to patients to schedule appointments for care and services needed. Responsible for documenting outreach attempts, results and care gap closure information in the EMR, outreach list, and other tracking systems as applicable. Accept inbound calls from patients returning calls and assist with special projects as needed. Communicate with patients via phone, secure text, pa


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