Key Responsibilities:

1. Provide patient care within the scope of licensure and in accordance with AMG policy. Utilizes the nursing process to assess, diagnose, plan, implement and evaluate the plan of care for patients served and monitor patient flow
2. Handles patient triage, in-basket management and care coordination. Address patient requests, review open gaps of care and touch base with the physicians accordingly.
3. Coordinate with insurance prior authorization, medication refills and other orders.
4. Support quality improvement initiatives and compliance with regulatory standards.
5. Oversee staff training, development and mentoring members. Ensuring all team members are up to date with licenses/certifications, training, and are aware of most recent policies/protocols
6. Recognizes emergency situations and acts appropriately. Clarifies physician orders as indicated. Maintains a safe environment for team members and patients/visitors: physical, psychological, and environmental. Utilizes the HRO safety principles.
7. Assists in cost management, including product evaluation, prevention of waste/damage, room utilization etc. Coordination of stock management
8. Demonstrate knowledge of policies and procedures consistent with AMG guidelines, AHCNPSG, emergency protocols, infection control etc.
9. Participate in regular practice huddles, communicate effectively with team members and physicians. Function as a resource for the team and coordinate with leadership effectively
10. Other related duties assigned